Member Services Director
South Carolina Association of CPAs
West Columbia, SC
The S.C. Association of CPAs (SCACPA) is seeking a full-time Member Services Director. The position’s essential responsibilities are membership recruitment and retention, program and volunteer management, communications and public relations.
Individuals interested in applying for this position should submit a cover letter with salary requirements by Monday, September 13 to SCACPA Executive Director Erin Hardwick, ehardwick@scacpa.org or 570 Chris Drive, West Columbia, SC 29169. Phone calls will not be accepted.
The S.C. Association of CPAs, located in West Columbia, SC, is a statewide professional society for 3,800 accounting professionals. Celebrating its 95th year in 2010, SCACPA offers a variety of programs and services to its members. See www.scacpa.org for more information.
Essential Job Functions
- Manage all activities related to membership renewal, recruitment and retention
- Oversee the integrity and maintenance of member data
- Promote student membership and grow a viable On-Campus Champion program
- Serve as managing editor for a quarterly professional magazine, The CPA Report. Responsibilities include assembling and writing content, coordinating with the staff and Editorial Board, recruiting and managing advertising, overseeing layout, design and production and meeting established deadlines.
- Ensure that CPA profession and Association content is shared cross-media, through the magazine, electronic newsletters, Web site, Facebook and Twitter, and in public venues, etc.
- Contribute original content for print and online communications and edit content from SCACPA teams and staff
- Write and oversee design of membership and program marketing pieces
- Manage Association’s vendor partnership program which produces member benefits and marketing resources for the Association
- Assist with team planning and implementation of four member events – the Annual CPA Summit; the CPA Day at the Statehouse; New CPA Oath Ceremony; and a series of town hall meetings across the state
- Help recruit and recognize volunteers and help members find ways to serve and interact with the Association
- Lead strategies, execution and evaluation of public relations programs and services, including, financial literacy/community service, public relations and new media outreach
- Serve as staff liaison to the Membership Committee, Benefits Committee, the Accounting Careers/Academic Relations Task Force, and Young CPAs Leadership Cabinet, the Editorial Board and the Financial Literacy Task Force.
Minimum Job Requirements
Education: Bachelor’s degree required; advanced degree or certification preferred.
Experience: Required minimum of seven years experience in membership-based Association or comparable nonprofit environment. Experience in volunteer management, marketing, public relations, publications, data management experience is essential.
Specific Skills and Competencies
- Superior verbal and written communication skills including public speaking
- Customer focus – proven ability to deal effectively with many different people
- Proficient in office-related technology – including databases, electronic communication tools such as e-newsletter templates
- Adept in utilizing social media such as Facebook, LinkedIn and Twitter in a business environment
- Well organized and detail oriented; able to handle multiple tasks efficiently
